#703: Sheila Heen — How to Master the Difficult Art of Receiving (and Giving) Feedback
The Tim Ferriss Show Brought to you by Nordic Naturals Ultimate Omega fish oil, Helix Sleep premium mattresses, and ShipStation shipping software. Sheila Heen has spent the last three decades working to understand how people can better navigate conflict, with a particular specialty in difficult conversations. She is a founder of Triad Consulting Group, a professor at Harvard Law School, and a co-author of Thanks for the Feedback: The Science and Art of Receiving Feedback Well (even when it’s off base, unfair, poorly delivered, and, frankly, you’re not in the mood) , with Douglas Stone, and Difficult Conversations: How to Discuss What Matters Most , with Douglas Stone and Bruce Patton (with a newly updated third edition that was released in August).Sheila and her colleagues
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